Manage My Account
Are you looking for a way to easily pay your tuition, update your payment information, and/or change your password? Access your account here.
Schedule Makeups
Makeup Instructions:
- Our makeups are divided by age. We have separate classes for 0-3 and for 4+. Use one of the yellow buttons below to schedule your makeup class.
- Makeup classes are launched on the 15th of the month for the next month. For example, on March 15th, the April makeup classes become available.
- Makeups are not guaranteed and fill up quickly. If you do not see any dates on the calendar, it means that all classes are full.
- We do not refund or credit tuition for unused classes. Tuition is used to retain your seat in the class (used or unused).
- If you have scheduled a makeup and you need to cancel or reschedule it, please click the button on the bottom of your confirmation email. Please note: 48 hour notice is required to retain the make-up (ex. for a 6:30pm class on Friday you must cancel by 6:30pm on Wednesday). If you miss your makeup class for any reason or do not give a 48 hour notice of cancellation, the makeup class will be marked as attended on your account.
- Please use this link to view our complete list of makeup class policies.
Kindermusik @Home Materials
We know that music can impact a young child in profound ways and set a child up for early (and ongoing!) academic success. We also know children learn best through repetition, which is why enrollment in a Kindermusik class has always included materials for families to use together at home. Once you set up your account following the directions below, you can also access your music through the website (linked below) and through the Kindermusik App (found on Google Play and on the App Store).
FAQs
What is the Parent Portal?
The Parent Portal is our studio management software and it allows you to access your child’s My Little Conservatory account. We use JackRabbit and it can be accessed here.
Here are some things you can do on the secured Parent Portal:
- Register for Classes (if your child is already registered and you need to change classes, please email us instead of using the portal)
- Mark your child absent
- View past payment transactions
- Update your credit card information
- Pay online
- Sign waivers
- Update family information
- Add additional children to your account
Our 2023 Studio Calendar
We are open all days in 2023 EXCEPT the following:
President’s Day: Monday, February 20
Easter: Sunday, April 9
- Easter Week: Term Classes will be closed from April 9-15; All Kindermusik Classes & Private Lessons will still run
Memorial Day: Monday, May 29
Fourth of July: Tuesday, July 4 (we will close at 5pm)
Labor Day: Monday, September 4
Halloween: Tuesday, October 31 (we will close at 5p that day)
Thanksgiving: Thursday, November 24 through Sunday, November 27
Christmas Break: TBD
Please note: No tuition is charged for class that fall on our closed dates.
How Do I Sign Up for the Recital
Please let your child’s private teacher know that you are interested in the recital. Your teacher will be able to confirm if your child is ready. Your teacher can also sign you up to participate. Additionally, you can email mylittleconservatory@gmail.com and let us know that you would like to participate (please specify the date you prefer).
Student Policies
My child is sick, should I attend class? And other Wellness Policies.
Please be considerate of other children when deciding whether or not your child is healthy enough to attend class. Ask yourself this important question: if your child is healthy, would you want him/her to play with another child that has your child’s symptoms? If the answer is no, please do not bring him/her to class. If your child exhibits any of the symptoms listed below, please be advised that in the interest of safety for all children and adults present, we will ask you to leave and make up the class at a better time. Please follow these guidelines and if you or your child has any of these symptoms, please do not attend class:
- Fever within the last 24 hours
- Runny nose with yellow or green mucus
- Diarrhea
- Vomiting
- Sore throat or difficulty swallowing
- Lice
- Rash or spots on skin
- Ringworm infection
- Severe itching
- Eye discharge
- Significant tiredness
- Uncontrolled coughing
- Difficulty breathing
What are your policies around aggressive or unsafe behaviors in the classroom?
Because certain aggressive behaviors create apprehension for children and consequently ruin the class experience, these behaviors will not be tolerated. Aggressive behavior toward other children or adults will be grounds for dismissal and/or expulsion from class.
Aggressive behaviors include, but are not limited to: throwing objects at others, biting, hitting, kicking, tackling, and scratching. Also included are behaviors that cause damage to the classroom facility or property of My Little Conservatory.
The following actions will be taken if these behaviors occur:
First incident: parent must remove child from that class for a few moments or possibly the remainder of class that day.
Second incident: parent must remove child from that class for the remainder of class that day. Additionally, the child may not attend any classes for a period of no less than two weeks.
Third incident: parent must remove child from that class for the remainder of class that day and child may no longer attend Kindermusik classes for at least 3 months or longer if the behavior is still present.
My Little Conservatory reserves the right for an instructor to ask a parent to remove a child from class at any time or to deny admission to a class due to any of the above-mentioned behaviors.
Attendance & Makeups
How do I mark myself absent?
Please use this link to access the secure Parent Portal.
Once on the Portal, go to menu and click on Absences and Makeups (Please note that we are not yet using the Makeup Feature on JackRabbit. Makeups are found on the left hand column of this page (Parent Help Center).
Click on the “Submit an Absence” button and follow the prompts.
Extended Absences
If you’ll be absent for more than 3 weeks, please let us know in advance by emailing mylittleconservatory@gmail.com or by marking yourself absent on JackRabbit. If you do not let us know, we can not guarantee that your spot will be held for you.
How do I check to see how many absences I have?
Please use this link to access the secure Parent Portal.
Once on the Portal, go to menu and select “Absences & Makeups”. You can view the missed classes on this page.
Please note that only absences made after October 1, 2022 are recorded on JackRabbit. To obtain your complete number of missed classes, please email us at mylittleconservatory@gmail.com.
What are Your Makeup Policies?
Kindermusik Makeup Policies:
- We offer makeups on a first come first served basis as long as you are an enrolled family.
- Your makeups do not expire and are transferable to siblings (must be in the same immediate family)
- Makeups can not be in your current class. Makeup classes are held at separate times from our regular classes.
- We do not refund or credit tuition for unused classes. Tuition is used to retain your seat in the class (used or unused).
- Makeups must be held after your absence occurs.
- Makeup class availability is not guaranteed and spots fill up quickly.
- If you need to cancel your make-up class, please click the button on the bottom of your confirmation email.
- If you need to reschedule your make-up class, 48 hour notice is required to retain the make-up (ex. for a 6:30pm class on Friday you must cancel by 6:30pm on Wednesday). If you miss your makeup class for any reason or do not give a 48 hour notice of cancellation, the makeup class will be marked as attended on your account.
- Kindermusik Makeup Class sign ups are on the Parent Help Center on the Left Hand side of the screen.
Piano, Voice & Ukulele Makeup Policies (Group or Private):
- Our instrumental/voice makeups are in a group format and are scheduled twice a month on Sunday afternoons.
- These makeup classes have a mix of levels, abilities and instruments and focus on music games, theory, rhythm development and musicianship to help reinforce and solidify concepts.
- Private makeups are not offered.
- Your makeups do not expire and are transferable to siblings (must be in the same immediate family)
- We do not refund or credit tuition for unused classes and lessons. Tuition is used to retain your seat in the class (used or unused).
- Makeup class availability is not guaranteed and is scheduled on a first come first serve basis. Spots fill up quickly.
- If you need to cancel your make-up class, please email mylittleconservatory@gmail.com.
- If you need to reschedule your make-up class, 48 hour notice is required to retain the make-up (ex. for a 6:30pm class on Friday you must cancel by 6:30pm on Wednesday). If you miss your makeup class for any reason or do not give a 48 hour notice of cancellation, the makeup class will be marked as attended on your account.
- The sign ups are on the Parent Help Center on the Left Hand side of the screen.
How to Schedule A Makeup
The makeup scheduler is located in the Parent Help Center on the Left Hand Side of the screen.
Can I Get a Credit for Missed Classes?
We do not refund or credit tuition for unused classes. Tuition is used to retain your seat in the class (used or unused). Makeup class availability is not guaranteed and is scheduled on a first come first serve basis.
How do I reschedule or cancel a makeup class?
If you have scheduled a makeup and you need to cancel or reschedule it, please click the button on the bottom of your confirmation email.
- If you need to cancel/reschedule your make-up class, 48 hour notice is required to retain the make-up (ex. for a 6:30pm class on Friday you must cancel by 6:30pm on Wednesday). If you miss your makeup class for any reason or do not give a 48 hour notice of cancellation, the makeup class will be marked as attended on your account.
Tuition & Finance
Why does my tuition amount fluctuate each month?
Kindermusik & Group Class Tuition Information:
The regular tuition is $103 for 4 classes. Our monthly tuition is based on the number of classes your student will receive during any given month. Most months have 4 weeks, but some have 5 or even 3 or 2 (when there is a holiday). With this type of tuition system, you only pay for the weeks we are holding class. We charge less during those shorter months ($77.25 for 3 classes, $51.50 for 2) and more for a 5 week month ($128.75). Please note, our tuition does not change if you miss a class. Instead, we offer unlimited makeups for any class that you miss.
Private Lesson Tuition Information (20m lessons):
20 minute lessons: The regular tuition is $128 for 4 lessons. Our monthly tuition is based on the number of lessons your student will receive during any given month. Most months have 4 weeks, but some have 5 or even 3 or 2 (when there is a holiday). With this type of tuition system, you only pay for the weeks we are holding class. We charge less during those shorter months ($96 for 3 classes, $64 for 2) and more for a 5 week month ($160). Please note, our tuition does not change if you miss your lesson.
Private Lesson Tuition Information (30m lessons):
30 minute lessons: The regular tuition is $176 for 4 lessons. Our monthly tuition is based on the number of lessons your student will receive during any given month. Most months have 4 weeks, but some have 5 or even 3 or 2 (when there is a holiday). With this type of tuition system, you only pay for the weeks we are holding class. We charge less during those shorter months ($132 for 3 classes, $88 for 2) and more for a 5 week month ($220). Please note, our tuition does not change if you miss your lesson.
Tuition Payment & Autopay Policy
I understand that all monthly tuition charges are done through auto-pay on the 1st of the month. I understand that if I have not already saved my card for autopay that I need to bring in my credit card to the first class to save it for auto-pay. I understand that if I cancel my card or if my credit card declines, my enrollment may be cancelled.
How do I update my credit card for autopay?
Please use this link to access the secure Parent Portal.
Once on the Portal, go to “Billing & Payments”. Find the “Saved Payment Methods” link to update your credit card number.
How can I access my payment transaction history?
Please use this link to access the secure Parent Portal. Go to “Billings & Payments”. On this page, you’ll find the link “Full Transaction History” which will show you all transactions.
Can I Get a Refund for Unused Classes?
Refunds on Term Classes are available 2 weeks before the first class date. No refunds are given after this date.
No refunds are given on our On-going classes.
Class Enrollment
I need to unenroll my child. What do I need to do?
We are sad to hear this!! Please email mylittleconservatory@gmail.com to unenroll your child from our program. The Parent Portal does not have the functionality to allow for unenrolling; please email us. Verbal unenrolling is not permissible. To unenroll for next month, notice needs to be given by the 15th of the month. For example, if you need to unenroll for September, please let us know by August 15th.
How soon should I move my child up to the next level Kindermusik class?
We recommend that you begin looking at the schedule a few months before your child’s birthday. If all of the classes are full, you can join the waiting list for as many classes as you like. Use this link to access the secure Parent Portal. Next, click on the “Classes & Events” on the menu. On this registration page, you can add your child to the waiting lists.
If there are no waiting lists for your desired class, simply email us to change classes. As long as you are within 1-2 months of your child’s birthday, you can move up classes. Please note, that children moving up from Level 2 to 3 do need to wait until after their child’s third birthday to move up. This is because the Level 3 class is unaccompanied and we want to make sure that your child is over the age of 3 and is ready to be in class alone. All other class step-ups can happen 1-2 months before the child’s birthday.
I need to change class times. What do I need to do?
Please email mylittleconservatory@gmail.com to change classes. Please do NOT try to do this on the Parent Portal because the system will think you are adding a second class and it will charge you for an additional registration. We can help you, simply email us.
How do I add my child to a waiting list for another class?
Please use this link to access the secure Parent Portal.
Next, click on the “Classes & Events” link on the Menu.
On this registration page, you can add your child to the waiting lists.
Can I put my class on hold?
Unfortunately, we do not have a “hold” option; families are either enrolled or not. What if you are traveling or missing class for an extended period of time? Most families stay enrolled in their class if they are missing less than 6 weeks and use the missed classes as makeups. Most families that are gone longer than 6 weeks unenroll and join the bottom of the waiting list. Please note that if you unenroll, your seat is not saved for you in the class.
If you are going to miss class and need to mark yourself absent, please follow these steps:
Please use this link to access the secure Parent Portal.
Once on the Portal, go to menu and click on Absences and Makeups (Please note that we are not yet using the Makeup Feature on JackRabbit. These are found on the left hand column of this page (Parent Help Center)
Click on the “Submit an Absence” button and follow the prompts.
If you need to unenroll, please email us at mylittleconservatory@gmail.com.
